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Getting Started
New to PulseSuite.io? Learn the basics of file conversion
Video Conversion
Everything about converting video files between formats
Audio Extraction
Extract audio from video files and convert audio formats
Troubleshooting
Fix common issues and error messages
Privacy & Security
Learn about our privacy-first approach and data security
Mobile & Devices
Using PulseSuite.io on phones, tablets, and different devices
Frequently Asked Questions
Why did my conversion fail?
Conversion failures can happen for several reasons:
- Corrupted file: The original file may be damaged
- Unsupported codec: Some rare codecs aren't supported
- Insufficient memory: Large files need more RAM
- Browser limitations: Try updating your browser
Solutions:
- Try a different file to test if the issue is file-specific
- Close other browser tabs to free up memory
- Update your browser to the latest version
- Try a smaller file first to test functionality
What file formats are supported?
We support all major video and audio formats:
Video Formats:
- MP4, AVI, MOV, MKV, WEBM, WMV
- Input: Also supports FLV, 3GP, M4V, and more
Audio Formats:
- MP3, WAV, FLAC, AAC, OGG
- Audio extraction from any video format
Image Formats:
- JPG, PNG, WEBP, HEIC, GIF
Are there file size limits?
There are no artificial file size limits imposed by PulseSuite.io. However, practical limitations exist:
- Device RAM: Your device needs enough memory to process the file
- Browser limits: Browsers have memory constraints
- Processing time: Larger files take longer to convert
Recommendations:
- Files under 2GB work well on most devices
- For files over 4GB, ensure you have 8GB+ RAM
- Close other applications while converting large files
Which browsers work best?
PulseSuite.io works on all modern browsers with WebAssembly support:
Recommended browsers:
- Chrome 57+: Best performance and compatibility
- Firefox 52+: Excellent performance
- Safari 11+: Good performance on Mac/iOS
- Edge 16+: Good performance on Windows
For best results:
- Keep your browser updated
- Enable JavaScript and WebAssembly
- Allow sufficient memory for the browser
Is my data safe and private?
Yes! Your privacy is our top priority:
- No server uploads: Files never leave your device
- Local processing: Everything happens in your browser
- No storage: We don't store any of your files
- No tracking: We don't track your file content
Read our full Privacy Policy for details.
Can I use PulseSuite.io offline?
Partially! Here's how offline usage works:
- Initial load: You need internet to load the tools
- Conversion: Works offline once loaded
- Caching: Your browser caches the tools for faster loading
Offline tips:
- Load the tool you need while online
- Keep the browser tab open for offline use
- Conversion happens entirely on your device
Step-by-Step Guides
🎯 How to Convert Files
Choose Your Tool
Select the conversion tool you need from our homepage or use the search function.
Upload Your File
Click "Upload Files" or drag and drop your file into the conversion area.
Start Conversion
Click "Convert" or "Convert All" to begin processing. Watch the progress bar.
Download Result
Once complete, click "Download" to save your converted file.
🔧 Troubleshooting Performance Issues
If conversion is slow or fails:
- Close unnecessary browser tabs and applications
- Try a smaller file to test functionality
- Clear your browser cache and cookies
- Restart your browser and try again
- Check available RAM and disk space
For large files:
- Ensure you have at least 2x the file size in free RAM
- Use a desktop computer for files over 1GB
- Consider splitting very large files
Still Need Help?
Can't find what you're looking for? Our support team is here to help!
We typically respond within 24-48 hours