🔒 Privacy-First Promise
At PulseSuite.io, we've built our entire platform around a simple principle: your files are yours, and they should never leave your device. Our browser-based conversion technology means we literally cannot access your files – they're processed entirely on your computer.
1. Information We Collect
1.1 Files and Content
We do NOT collect, store, or have access to your files.
- All file conversion happens entirely in your browser using WebAssembly technology
- Your files never leave your device or get sent to our servers
- We cannot see, access, or store any of your converted files
- When you close your browser, all file data is automatically deleted from memory
1.2 Usage Analytics
We collect minimal, anonymized usage data to improve our service:
- Page views: Which tools you use (but not what files you convert)
- Performance metrics: How long conversions take (to optimize our tools)
- Error reports: Technical errors to fix bugs (no file content included)
- Device information: Browser type and version for compatibility
This data is collected via Google Analytics with IP anonymization enabled.
1.3 Contact Information
When you contact us voluntarily:
- Email address (only if you email us)
- Message content (only what you choose to share)
- We use this information solely to respond to your inquiry
2. How We Use Information
2.1 Service Improvement
- Analyze usage patterns to prioritize new features
- Identify and fix technical issues
- Optimize conversion performance and speed
- Ensure compatibility across different browsers and devices
2.2 Communication
- Respond to your support requests or inquiries
- Send important service updates (only if you've contacted us)
- We do NOT send marketing emails or newsletters
3. Information Sharing and Disclosure
We do NOT sell, rent, or share your personal information with third parties.
3.1 Service Providers
- Google Analytics: For anonymized usage statistics (IP addresses are anonymized)
- Firebase Hosting: For website hosting (no personal data stored)
- Cloudflare: For CDN and security (standard web traffic only)
3.2 Legal Requirements
We may disclose information only if required by law, such as:
- Valid legal process or court order
- Protection of our legal rights
- Investigation of fraud or security issues
4. Data Security
4.1 Technical Safeguards
- HTTPS Encryption: All data transmission is encrypted
- Browser-Based Processing: Files never leave your device
- No Server Storage: We don't store files on our servers
- Memory Cleanup: All file data is cleared when you close the browser
4.2 Your Security
- Use updated browsers for best security
- Our tools work offline – no internet required during conversion
- Clear your browser cache if using shared computers
5. Cookies and Tracking
5.1 Cookies We Use
- Analytics Cookies: Google Analytics (anonymized)
- Functional Cookies: Remember your preferences (language, theme)
- No Advertising Cookies: We don't track you for ads
5.2 Your Cookie Control
- You can disable cookies in your browser settings
- Our conversion tools work without cookies
- Disabling cookies may affect some website features
6. Your Rights and Choices
6.1 Data Control
- File Control: Your files never leave your device – you have complete control
- Analytics Opt-Out: Use browser settings or ad blockers to disable tracking
- Contact Data: Email us to delete any contact information we have
6.2 Regional Rights
If you're in the EU (GDPR) or California (CCPA), you have additional rights:
- Right to access your data
- Right to delete your data
- Right to data portability
- Right to opt-out of data processing
7. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
8. International Data Transfers
Since your files are processed entirely in your browser, there are no international data transfers of your content. Any minimal analytics data may be processed in the United States by our service providers (Google Analytics, Firebase) under appropriate safeguards.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will:
- Post the updated policy on this page
- Update the "Last updated" date
- For significant changes, we'll provide additional notice
- Your continued use constitutes acceptance of changes
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices:
- Email: Support@PulseSuite.io
- Contact Form:Contact Us
- Response Time: We typically respond within 48 hours